Privacy policy
At Biggie’s Raw Pantry, we care about your trust as much as we care about fuelling happy tails and waggy whiskers. This page explains what information we collect, how we use it, and how we keep it safe.
What We Collect
When you shop with us, we collect a few details so we can get your order to you:
- Your name, email, phone number, billing and shipping addresses, and payment info
- Order details (like what tasty treats you picked)
- Basic website browsing info (via cookies and analytics tools) so we can improve your shopping experience
How We Use It
We use this information to:
- Process and deliver your order (and send you confirmations along the way)
- Communicate with you if needed
- Screen for fraud or security risks
- Share new products, updates, or promotions (only if you’ve opted in)
- Improve how our website works and runs
Sharing Your Information
We never sell your details.
We do share information with trusted partners who help us run the shop:
Shopify, our e-commerce platform
Payment providers so you can securely check out
Analytics tools (like Google Analytics) to help us understand what’s working and what’s not
We may also share info if required by law.
Advertising
Sometimes we use your information for marketing (like retargeted ads). You can opt out any time using the ad settings for:
- Google
Your Rights
You have the right to access, update, or request deletion of your personal information at any time. To do so, just get in touch with us.
Data Retention
We keep your order information for our records unless you ask us to delete it.
Changes
We may update this policy occasionally to reflect changes in our business or legal requirements.
Contact Us
Have questions or concerns? Reach out to us:
📧 info@biggiesrawpantry.com
📞 0431 092 102